Reference

How ee44 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use ee44, how we store it, and what rights you have over it. Access and eligibility depend on your local law and the eligible regions we serve — including Bangladesh.

Account DataPayment PrivacyYour RightsCookie UseData Retention
ee44 How ee44 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support email. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data preferences — like marketing communications — can be managed directly from your account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with OTP verification on login and sensitive actions. We flag unusual access patterns — like a new device or unfamiliar location — and may prompt re-verification before proceeding.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Payment records linked to bKash, Nagad, or Rocket transactions are retained for compliance purposes.

Requesting Changes

You can request access to, correction of, or deletion of your personal data by contacting our support team. We will verify your identity before processing any such request.

Common Questions About Your Privacy

We collect your name, email address, phone number, and the details needed to verify your identity. Payment method references — such as your bKash or Nagad wallet number — are recorded when you make a deposit.

We share data only where necessary: with payment processors like bKash, Nagad, and Rocket to complete transactions, with fraud-prevention services, or where required by law. We do not sell your data.

Contact our support team via email or live chat with your request. We will verify your identity first, then provide access to or correct the data we hold on your account.

Yes. Submit a deletion request through support. Some data may be retained for a period after closure where required by applicable law, including transaction records tied to bKash, Nagad, or Rocket payments.

We use OTP verification for login and sensitive account actions. Unusual activity — such as access from an unrecognised device — triggers an additional verification step before your account can proceed.

This policy covers how we handle data for accounts in the regions we serve. Whether it applies to you depends on your local law and whether your region is eligible. Check current availability before opening an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.